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Cancelling Your Entire Booking

Please contact us to help you cancel your holiday.

Please note that:

  • Flight tickets are non-refundable – meaning you will not get your money back.
  • Some hotels are refundable, while others may charge a cancellation fee, and if you have booked a non-refundable room, you will not get your money back.

If you have comprehensive travel insurance, depending on the reason for the cancellation, you may be able to claim a refund through your insurance provider.

Booking with Jets Holiday

Planning a vacation shouldn't be a burden, but a pleasant and exciting experience. That's why we've created an intuitive digital platform where you can search and book a holiday package 100% online, quickly and easily.
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In your Jets Holiday account, you can view your bookings, itineraries, and payments. If you need assistance, we are here for you.
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